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Work

About

Contact

Shop

Shop Policy

Shop Policy

01 / Digital Products
01 / Digital Products

Due to the immediate, downloadable nature of digital products (including templates, fonts, and digital assets), all sales are final. Once a purchase is complete and the file has been delivered or downloaded, we cannot offer refunds, returns, or exchanges.

Due to the immediate, downloadable nature of digital products (including templates, fonts, and digital assets), all sales are final. Once a purchase is complete and the file has been delivered or downloaded, we cannot offer refunds, returns, or exchanges.
02 / Physical Goods
02 / Physical Goods

For physical merchandise, we accept returns or exchanges within 14 days of delivery. Items must be in their original, unused condition with all packaging intact. To initiate a return, please contact myrna@myrna-studio.com. Customers are responsible for return shipping costs unless the item arrived damaged.

For physical merchandise, we accept returns or exchanges within 14 days of delivery. Items must be in their original, unused condition with all packaging intact. To initiate a return, please contact myrna@myrna-studio.com. Customers are responsible for return shipping costs unless the item arrived damaged.
03 / Fulfillment & Shipping
03 / Fulfillment & Shipping

Unless otherwise stated on the specific product page, please allow 1–2 weeks for physical orders to be processed and fulfilled. Once shipped, you will receive a tracking number via email. Myrna Studio is not responsible for carrier delays or incorrect shipping addresses provided at checkout.

Unless otherwise stated on the specific product page, please allow 1–2 weeks for physical orders to be processed and fulfilled. Once shipped, you will receive a tracking number via email. Myrna Studio is not responsible for carrier delays or incorrect shipping addresses provided at checkout.
04 / Damages & Defects
04 / Damages & Defects

If your physical order arrives damaged or if you encounter a technical defect with a digital file, please notify us within 48 hours of receipt. We will work quickly to send a replacement or resolve the technical issue at no additional cost to you.

If your physical order arrives damaged or if you encounter a technical defect with a digital file, please notify us within 48 hours of receipt. We will work quickly to send a replacement or resolve the technical issue at no additional cost to you.
05 / International Orders
05 / International Orders

For physical goods shipped outside the United States, the recipient is responsible for any customs duties, taxes, or import fees incurred. Digital products are delivered globally via email without additional fees.

For physical goods shipped outside the United States, the recipient is responsible for any customs duties, taxes, or import fees incurred. Digital products are delivered globally via email without additional fees.
09 / Contact
09 / Contact

For support regarding your order, please contact: myrna@myrna-studio.com

For support regarding your order, please contact: myrna@myrna-studio.com
Last updated: April 2026